Order Processing
Orders are processed after they are successfully placed. Processing times may vary depending on product availability and order volume.
Shipping
Shipping options and estimated delivery times are displayed during checkout when available.
Delivery times may vary due to the destination, carrier delays, weather, holidays, or other circumstances outside our control.
Tracking
When your order has been shipped, tracking information will be sent to the email address provided at checkout.
Please allow some time for tracking information to become active after the package has been shipped.
Incorrect Address
Please make sure your shipping information is accurate before completing your order.
If you notice an incorrect address after placing your order, contact us as soon as possible at [YOUR EMAIL]. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Delayed or Missing Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, please first check around your property and with household members or neighbors.
If you still cannot locate your package, contact us at [YOUR EMAIL] and we'll help you determine the next steps.